Get Unblocked PTY LTD
This page explains how Get Unblocked handles personal information when you use our website, contact our team or engage our plumbing services.
Important: The policy wording below is the existing Get Unblocked Privacy Policy. The redesign changes presentation only and does not intentionally alter the legal wording of the policy.
Last Updated: September 29, 2024
At Get Unblocked PTY LTD (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our services or visit our website (www.getunblocked.com.au). By using our services or website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services or website.
We collect various types of information, including:
1.1 Personal Information: This includes your name, email address, phone number, mailing address, billing information, and any other details you provide when requesting our services or contacting us.
1.2 Non-Personal Information: We may also collect information that does not personally identify you, such as demographic information, browser type, device information, and usage data.
1.3 Technical Data: We may gather information about your device and internet connection, including your IP address, browser type, operating system, and pages viewed.
1.4 Cookies and Tracking Technologies: Our website uses cookies and similar technologies to enhance user experience. Cookies are small text files placed on your device to help us understand how you interact with our site. You can control cookie settings through your browser.
We collect your information for various purposes, including:
2.1 Service Provision: To provide and manage our drain unblocking services effectively.
2.2 Communication: To communicate with you about service requests, inquiries, and feedback.
2.3 Payment Processing: To process payments and manage billing associated with our services.
2.4 Marketing: To send promotional materials, newsletters, and offers, where you have given your consent.
2.5 Improvement of Services: To analyse usage data and improve our website and services based on user feedback.
2.6 Legal Compliance: To comply with applicable laws, regulations, and legal requests.
We process your personal information based on one or more of the following legal grounds:
3.1 Consent: We may process your information with your consent for specific purposes.
3.2 Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party.
3.3 Legal Obligation: We may process your information to comply with legal obligations.
3.4 Legitimate Interests: We may process your information when it is necessary for our legitimate interests, provided that your interests do not override those interests.
We do not sell your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
4.2 Legal Compliance: We may disclose your information in response to legal requests, to comply with laws, or to protect our rights and interests.
4.3 Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal information may be transferred.
4.4 Aggregate Data: We may share aggregated or de-identified information that cannot be used to identify you for research or marketing purposes.
We implement reasonable security measures to protect your personal information. This includes using encryption for sensitive information transmitted online and regular security assessments. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
We will retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected. When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.
You have certain rights regarding your personal information, including:
7.1 Access: You have the right to request access to the personal information we hold about you.
7.2 Correction: You have the right to request corrections to any inaccuracies in your personal information.
7.3 Deletion: You may request the deletion of your personal information under certain circumstances.
7.4 Objection: You have the right to object to our processing of your personal information in specific situations.
7.5 Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the contact information provided below.
Our website uses cookies and similar tracking technologies to enhance user experience. Cookies help us analyse user behaviour and improve our services. You can accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our website.
Our website may contain links to third-party websites not operated by us. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any personal information.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on our website. We will notify you of significant changes through prominent notices on our website or by other means. Your continued use of our services or website following the posting of changes constitutes your acceptance of those changes.
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us.
If you believe that we have not complied with your privacy rights, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.
In the event of a data breach that affects your personal information, we will notify you as required by applicable laws. We will take all necessary steps to mitigate the breach and prevent further unauthorised access.
We are committed to collecting only the personal information necessary for the purposes outlined in this Privacy Policy. We will not collect more information than is required to provide our services or fulfil our obligations.
Wherever possible, we will employ anonymization and pseudonymization techniques to reduce risks to your privacy. Anonymized data will not be linked to any identifiable individual.
We will regularly monitor and audit our data processing activities to ensure compliance with this Privacy Policy and applicable data protection laws.
If you have a question about this Privacy Policy or how Get Unblocked handles your information, contact our team directly.
Also see our Terms & Conditions or return to Get Unblocked.